Effective 20 October 2026
These terms govern use of TenbandTV, operated by Tenband Media, LLC. By using the service — including by signing in to the console at https://console.tenband.io — you agree to them. If you are agreeing on behalf of an organisation, you confirm that you are authorised to do so.
TenbandTV lets an organisation manage a library of video, schedule and deliver live events, and publish both to websites and apps we operate on its behalf. An organisation may connect its own third-party accounts — for example YouTube, Cloudflare, Mux, Dropbox or Amazon S3 — so that the service can work with content held there.
Content an organisation uploads or connects remains that organisation’s. You grant us the licence needed to host, encode, store and deliver it in order to provide the service.
You are responsible for having the rights to the content you publish, including any music, footage, trademarks and the rights of people appearing in it, and for any consents required where minors appear. You must not publish content that is unlawful, infringing, or that you are not permitted to distribute.
When you connect a third-party account you authorise us to act within that service on your behalf, only as described in our Privacy Policy and only to deliver features you have asked for. Your use of those services remains governed by their own terms — in particular, where you connect a YouTube channel you are also bound by the YouTube Terms of Service. You may disconnect any connected account at any time.
We are not responsible for a third-party service changing, restricting or withdrawing its functionality. TenbandTV is not affiliated with, endorsed by, or sponsored by any of those providers.
We work to keep the service available and will give reasonable notice of planned maintenance where we can, but we do not promise uninterrupted or error-free operation. We may add, change or remove features; where a change materially reduces a feature an organisation relies on, we will give reasonable notice.
Where a written agreement sets out fees for an organisation, that agreement governs them and prevails over these terms to the extent of any conflict.
An organisation may stop using the service at any time. We may suspend or end access where these terms are breached, where use places the service or others at risk, or where required by law — and we will give notice where it is reasonable to do so. On termination we will make a reasonable effort to allow an organisation to retrieve its content before it is removed.
Except as expressly stated, the service is provided “as is” and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or lost data. Our total liability arising out of or relating to the service will not exceed the amounts paid to us for the service in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of laws rules, and the courts located there will have exclusive jurisdiction.
We may update these terms. The effective date above shows when they last changed, and continued use after a change means you accept it.
Tenband Media, LLC
Pittsburgh, Pennsylvania, United States
legal@tenbandmedia.com